FINRA Arbitrators Explaining Expungement Decisions More Thoroughly
FINRA arbitrators are starting to explain expungement decisions more thoroughly, getting rid of some of the mystery associated with removing customer disputes from brokers' records. This can certainly be seen in recent awards. According to the Securities Arbitration Commentator, the number of explained decisions in cases where the parties reached a settlement has increased to twenty-two percent through the first quarter of 2017 from fifteen percent last year. "Arbitrators are feeling ... in stipulated proceedings that they owe a greater explanation as to why they're doing what they're doing," says editor of the Securities Arbitration Commentator Rick Ryder. "They are perhaps taking a view that a good explanation is a precedent. It helps the parties to have these explanations." Almost every brokerage contract has a mandatory arbitration clause. Customer complaints are resolved by a panel of three arbitrators, who either come from the industry or are public arbitrators. These arbitrators decide the cases, if they do not get settled [...]